Smart features working for smart teams
nurango gives you phone system features that will
make even your competitors jealous.
Intelligent phone system features
Global phone numbers
Instantly deploy local & toll-free numbers so customers can reach you from anywhere. Assign numbers to an IVR, users, conferences and faxboxes.
Quick & scalable setup
Setting up your new phone system is quick and easy. nurangos phone system was built to scale and allows you to add users and features with the click of a button.
Auto attendant
Setup a virtual receptionist with a custom greeting during the hours you prefer. Customers can call into your “press 1, press 2” style menu and be routed to groups, extensions, voicemails and more.
Music or message on hold
Play some music, a cool promotional message or relay some important information to keep customers entertained while on hold.
Time of day routing
Be in control of when your team can receive calls and play different messages when you’re open and closed. Calls to your IVR can be set for daytime, evening, weekends and holidays.
HD voice & video calls
Experience clear High definition audio & video calls.
Hot desking
Ideal for offices that share handsets. Change phone ownership instantly allowing you to receive calls on your own extension and check voicemail.
Call parking & valet
Put a phone call on hold with the “park” key-code and pick it up from another phone.
Encrypted communications
We’re proud to offer Secure encrypted phone calls, chat and video across the nurango network.
WebRTC enabled
WebRTC allows for web-based calls, chat & video applications. Bring your own applications, develop one, or use ours!
Teams will love these
Free calls between team members
Call your team members free, whether they’re on the road or across the world. Reduce mobile and remote office call costs.
Groups & call distribution
Easily setup sales & support groups and add your teams to them. With multiple call distribution options you’ll be speaking with your customers faster than ever.
Call forwarding
Forward calls to your mobile with a key press or from your user portal. Easily transfer calls to other team members taboot.
Voicemail-to-email
Dialing in to listen to voicemails is annoying. We’ll send your voicemails directly to email with the callers information.
FaxBox - fax by email
Faxing just got easier! Each team member can have their own fax number and receive faxes by email. Need to send? Attach a document to email and send it out to be faxed.
Unique extensions
Every team member gets their own unique extension. Route calls, allow customers to dial directly & quickly call other team members.
Find me, follow me
Do you use multiple devices to handle phone calls? On the go a lot? We’ll follow you around and ring your phones at different locations until you answer.
Conference bridges
Activate your conference line by adding a conference phone number and each user can setup their own conference bridge with call-in pin.
Inbound call recording
Ensure customer satisfaction & maintain quality control by recording your sales & support calls. Listen to them whenever you want!
Self service portal
Users can maintain control over their phone features using our simple web portal. View your call records, listen to voicemails and configure email and call forward settings.
Admins are important too
Intuitive dashboard
Our admin dashboard makes it simple to set-up and manage your phone system in minutes. Our apps are designed with admins in mind and simplify management, saving you both time and money.
Call reporting
Manage call records from your dashboard to control costs, keep track of productivity, diagnose issues and submit call issues with a single click. Use webhooks or our API to integrate call records with other applications.
PBX Connector
The PBX connector app allows you manage trunk & DID provisioning to your existing phone systems. In addition to utilizing low cost SIP trunks you can call between offices & devices for free. Never lose a call if your equipment is down with our auto-failover feature.
Encrypted communications
Make & receive encrypted calls on supported devices with nurango. Security and privacy is paramount to keeping conversations secure with your customers.
WebHooks
nurango provides easy webhooks for you to integrate with third party apps like Zapier. You can retrieve call information, account changes, fax info and even hangup cause codes.
Number & porting manager
View and manage phone numbers in your dashboard, manage caller-id, e911 & even prepend digits to inbound calls. Use our easy provisioning tool to track and manage number porting as well.
Call-flow designer
Our Advanced Callflow app allows you to build custom call routing modules for those who need a more complex phone system. The easy drag & drop interface gives you an easy & intuitive work flow.
SRV support
nurango supports RFC compliant SRV lookups so that your supported devices can automatically obtain protocol and server information while load balancing your traffic.
Geo-redundant network
nurango has over 20 global Points of Presence. Connect to nurango from various points in North America, Europe and Asia. We have nodes in Canada, U.S, & Europe which allows you to choose your connection preference.
SIP Messaging & Presence
Exchange message between team members with devices and applications that support SIP messaging. Presence enabled applications allow you to view user availability or enable intelligent call routing (user online, offline, etc).
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